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FREE Resources
to help you:
1. United States of
America's primary source
on career info:
www.onetcenter.org
2. Wage Estimates Bureau
of Labor and Statistics
3. Organize Your Job
Search - Post a Question
etc.: www.cvtips.com
4. Starting Over After
Divorce:
www.womansdivorce.com
5. Starting Over for
Women:
www.makingbreadmagazine
.com
6. Self Improvement:
www.selfgrowth.com.
7. Job Postings, Resume
Advice and Resources:
www.careerbuiler.com
8. Templates for: business
plans, competitive analysis,
start up costs and more:
www.score.org/business_tool
box.html
9. Federal/Sate/Local
Government jobs:
www.USAJOBS.com
to help you:
1. United States of
America's primary source
on career info:
www.onetcenter.org
2. Wage Estimates Bureau
of Labor and Statistics
3. Organize Your Job
Search - Post a Question
etc.: www.cvtips.com
4. Starting Over After
Divorce:
www.womansdivorce.com
5. Starting Over for
Women:
www.makingbreadmagazine
.com
6. Self Improvement:
www.selfgrowth.com.
7. Job Postings, Resume
Advice and Resources:
www.careerbuiler.com
8. Templates for: business
plans, competitive analysis,
start up costs and more:
www.score.org/business_tool
box.html
9. Federal/Sate/Local
Government jobs:
www.USAJOBS.com
Articles
How to Make A First Impression that Rocks!
Albert Mehrabian, Professor Emeritus of Psychology, UCLA, completed a
study in 1971 that determined that there are basically three elements in any
face-to-face communication: words, tone of voice and body language.
People’s feelings toward you are based on these three areas. What would
you guess is the percentage that each of these elements carries?
The study showed that whether or not someone likes or dislikes you has
little to do with what you say but more how you say it. Words account for 7%,
tone of voice accounts for 38%, and body language accounts for 55% of
whether or not they like you. These statistics have been used over and over
in speeches on communication techniques because most people are
surprised to learn that whether or not they will be liked or disliked is based
93% on their non-verbal communication.
Your eye contact, your facial expressions, the position of your head, arms
and body – these are all indicators of your attitude and who you are. If you
cannot look someone in the eye, they wonder what it is you are hiding. A
smile is the universal symbol of warmth and kindness. It is very hard to be
mean, rude or disinterested in someone who is smiling at you. If your
shoulders are back and your head is straight you exude confidence. People
will want to know who you are and what you have to say. Nod your head. It
shows that you are attentive, in agreement and listening. Keep you hands in
sight – out of your pockets but not fidgeting with hair or jewelry.
If someone says “I agree with you,” and they are crossing their arms and
pursing their lips from side to side with their head cocked back do you
believe them? Of course not. If you are waiting in a reception area for an
interview or to meet with a potential customer, you know that their first
impression will be what they see when they open the door to call you in. Do
you want to be slouched over fiddling with your shoe buckle? Or do you want
to be sitting up straight reading over your materials or the daily newspaper –
both giving an indication of intelligence.
Eye contact should be maintained about 60% of the time. During the other
times, look at their brow or their mouth. Ask yourself, “Am I really interested
in what she has to say?” If not, then find a way to be interested. Everyone has
had at least one interesting experience, job, family situation, or career move.
There is always something to learn from anyone.
Always be on time. Anything less than on time is unprofessional. Do not be
more than five minutes early for anything.
Remember that email is a common form of communication that some
people have become very lax in using. Do not say anything in an email that
you would not say in person. Watch your tone. Start every email with a
salutation line – Dear Sally. And end every email with a signature box that
helps brand who you are – John Mark Simpson followed on the next line by a
tag line on who you are – Computer Problem Solver followed on the next
lines by your contact information.
Your phone message will say a lot about you. Have it be in your voice and
not a recording so that callers know they have the right number. Make sure
the message is polite, direct, and businesslike. EXAMPLE: "Hello, this is
(your name or phone number). I am sorry I am not available to take your call
right now. Please leave your name, telephone number, a brief message,
and the best time to reach you. I will get back to you as soon as possible."
Return telephone calls promptly. Do not have music playing in the
background or let children record the greeting.
A good handshake is vital in business. It is appropriate to shake someone’s
hand when you first meet them and again when you leave. Your handshake
will tell a lot about who you are so practice it to get it right.
Rule Break: If you are a woman, do not wait for a man to offer a handshake
first. If you want to start speaking with someone, introduce yourself. Read
their nametag, offer a handshake and say something like, “Hi, Jeffrey
Gibson. Please allow me to introduce myself. I am Suzy Robinson. And what
is it that you do for Fisher Company?”
The Four “Yeses” of a Good Handshake:
1. Are you standing?
2. Are you smiling? She will like that you like her.
3. Do you know what color his eyes are? He will see your interest, integrity
and honesty in good eye contact.
4. Is your grip firm enough to catch a can of corn? (Not a fast pitch or a squid)
If you are introducing two people, make sure you know who the more
“important” person is. Once you have determined this, all you have to
remember is to say that person’s name first in the introduction. If your
colleague is James Montana and the customer is Heather Simpson you
would say, “Heather Simpson I would like to introduce you to my partner
James Montana.” The customer is always the most important.
Smooth transitions in introductions will help to spark casual conversation.
Follow an introduction with a comment about each person so that they will
know why they are being introduced. Your goal within the first few minutes of
meeting or introducing people is to make them feel comfortable and to put
them at ease so they will want to do business with you. Start now!
Get Mary Lee’s new FREE e-book “Make Your Wheel of Fortune Spin on
Balance" by clicking here.
Follow Mary Lee's career tips on Twitter.com at StartingOverNow.
For the FREE Worksheets: “Does Your Resume Look Weathered?” and “Six
Ways to Know if This is the Right Company for Me” go to: www.
startingovernow.com/WorksheetsandArticles.html
Mary Lee Gannon is a career advice expert who went from being a stay-at-
home mother with four children to divorce, poverty and then on to become a
newspaper reporter, trade association executive director, public relations
consultant, and foundation president and CEO. View Mary Lee’s free career
tips, worksheets and Blog on her website at www.startingovernow.com.
Contact Mary Lee at info@startingovernow.com.
Albert Mehrabian, Professor Emeritus of Psychology, UCLA, completed a
study in 1971 that determined that there are basically three elements in any
face-to-face communication: words, tone of voice and body language.
People’s feelings toward you are based on these three areas. What would
you guess is the percentage that each of these elements carries?
The study showed that whether or not someone likes or dislikes you has
little to do with what you say but more how you say it. Words account for 7%,
tone of voice accounts for 38%, and body language accounts for 55% of
whether or not they like you. These statistics have been used over and over
in speeches on communication techniques because most people are
surprised to learn that whether or not they will be liked or disliked is based
93% on their non-verbal communication.
Your eye contact, your facial expressions, the position of your head, arms
and body – these are all indicators of your attitude and who you are. If you
cannot look someone in the eye, they wonder what it is you are hiding. A
smile is the universal symbol of warmth and kindness. It is very hard to be
mean, rude or disinterested in someone who is smiling at you. If your
shoulders are back and your head is straight you exude confidence. People
will want to know who you are and what you have to say. Nod your head. It
shows that you are attentive, in agreement and listening. Keep you hands in
sight – out of your pockets but not fidgeting with hair or jewelry.
If someone says “I agree with you,” and they are crossing their arms and
pursing their lips from side to side with their head cocked back do you
believe them? Of course not. If you are waiting in a reception area for an
interview or to meet with a potential customer, you know that their first
impression will be what they see when they open the door to call you in. Do
you want to be slouched over fiddling with your shoe buckle? Or do you want
to be sitting up straight reading over your materials or the daily newspaper –
both giving an indication of intelligence.
Eye contact should be maintained about 60% of the time. During the other
times, look at their brow or their mouth. Ask yourself, “Am I really interested
in what she has to say?” If not, then find a way to be interested. Everyone has
had at least one interesting experience, job, family situation, or career move.
There is always something to learn from anyone.
Always be on time. Anything less than on time is unprofessional. Do not be
more than five minutes early for anything.
Remember that email is a common form of communication that some
people have become very lax in using. Do not say anything in an email that
you would not say in person. Watch your tone. Start every email with a
salutation line – Dear Sally. And end every email with a signature box that
helps brand who you are – John Mark Simpson followed on the next line by a
tag line on who you are – Computer Problem Solver followed on the next
lines by your contact information.
Your phone message will say a lot about you. Have it be in your voice and
not a recording so that callers know they have the right number. Make sure
the message is polite, direct, and businesslike. EXAMPLE: "Hello, this is
(your name or phone number). I am sorry I am not available to take your call
right now. Please leave your name, telephone number, a brief message,
and the best time to reach you. I will get back to you as soon as possible."
Return telephone calls promptly. Do not have music playing in the
background or let children record the greeting.
A good handshake is vital in business. It is appropriate to shake someone’s
hand when you first meet them and again when you leave. Your handshake
will tell a lot about who you are so practice it to get it right.
Rule Break: If you are a woman, do not wait for a man to offer a handshake
first. If you want to start speaking with someone, introduce yourself. Read
their nametag, offer a handshake and say something like, “Hi, Jeffrey
Gibson. Please allow me to introduce myself. I am Suzy Robinson. And what
is it that you do for Fisher Company?”
The Four “Yeses” of a Good Handshake:
1. Are you standing?
2. Are you smiling? She will like that you like her.
3. Do you know what color his eyes are? He will see your interest, integrity
and honesty in good eye contact.
4. Is your grip firm enough to catch a can of corn? (Not a fast pitch or a squid)
If you are introducing two people, make sure you know who the more
“important” person is. Once you have determined this, all you have to
remember is to say that person’s name first in the introduction. If your
colleague is James Montana and the customer is Heather Simpson you
would say, “Heather Simpson I would like to introduce you to my partner
James Montana.” The customer is always the most important.
Smooth transitions in introductions will help to spark casual conversation.
Follow an introduction with a comment about each person so that they will
know why they are being introduced. Your goal within the first few minutes of
meeting or introducing people is to make them feel comfortable and to put
them at ease so they will want to do business with you. Start now!
Get Mary Lee’s new FREE e-book “Make Your Wheel of Fortune Spin on
Balance" by clicking here.
Follow Mary Lee's career tips on Twitter.com at StartingOverNow.
For the FREE Worksheets: “Does Your Resume Look Weathered?” and “Six
Ways to Know if This is the Right Company for Me” go to: www.
startingovernow.com/WorksheetsandArticles.html
Mary Lee Gannon is a career advice expert who went from being a stay-at-
home mother with four children to divorce, poverty and then on to become a
newspaper reporter, trade association executive director, public relations
consultant, and foundation president and CEO. View Mary Lee’s free career
tips, worksheets and Blog on her website at www.startingovernow.com.
Contact Mary Lee at info@startingovernow.com.
StartingOverNow.com
Articles
StartingOverNow.com
Articles
| Mary Lee Gannon is interviewed on Mind Your BIZness |
FREE e-book.
Get Mary Lee's FREE
e-book "Make Your
Wheel of Fortune
Spin on Balance" by
clicking here. Mary Lee
Gannon's work as a
newspaper reporter,
trade association
executive director,
public relations
consultant,
entrepreneur, and
hospital foundation
president and CEO are
the basis for her free
e-newsletter with tips on
"Starting Over."
Get Mary Lee's FREE
e-book "Make Your
Wheel of Fortune
Spin on Balance" by
clicking here. Mary Lee
Gannon's work as a
newspaper reporter,
trade association
executive director,
public relations
consultant,
entrepreneur, and
hospital foundation
president and CEO are
the basis for her free
e-newsletter with tips on
"Starting Over."
People who use the
FREE resources on
this site are:
* Starting over in
their career or
personal life
* Empty nesters
* Entrepreneurs
* Networking
* Job Seekers
* Starting all over
again
* Going through a
divorce
* Looking for career
opportunities
* Seeking FREE
career advice and
education
* Finding mentors
* Setting new life
goals
To chart your road
map to success
click here for FREE
"Worksheets and
Articles."
FREE resources on
this site are:
* Starting over in
their career or
personal life
* Empty nesters
* Entrepreneurs
* Networking
* Job Seekers
* Starting all over
again
* Going through a
divorce
* Looking for career
opportunities
* Seeking FREE
career advice and
education
* Finding mentors
* Setting new life
goals
To chart your road
map to success
click here for FREE
"Worksheets and
Articles."
Mary Lee Gannon's
Book "Starting Over"
will be released in
November of 2009.
Look for it in stores or
order it from
Amazon.com.
Book "Starting Over"
will be released in
November of 2009.
Look for it in stores or
order it from
Amazon.com.
Follow Mary Lee's tips
and information on these
Social Networking sites:
and information on these
Social Networking sites:
’)Productivity and Leadership with a Healthy Life Balance
Make It Fun = Get More Done!
Whether your company is in need of better productivity from your workforce, or
you want to build a better network, are starting over, are an empty nester
re-entering the workforce, have been laid-off, or are going through a divorce
there is information here to help you! Learn to take your interests and channel
them into productive goals on a fast track. Reach out of your comfort zone to
achieve proven and practical strategies for success. We invite you to share your
insight, take advantage of the resources here, challenge yourself, and continue
to develop and grow.
For the FREE StartingOverNow E-newsletter, or to contact Mary Lee simply send
an email to: info@startingovernow.com. Share your story.
Make It Fun = Get More Done!
Whether your company is in need of better productivity from your workforce, or
you want to build a better network, are starting over, are an empty nester
re-entering the workforce, have been laid-off, or are going through a divorce
there is information here to help you! Learn to take your interests and channel
them into productive goals on a fast track. Reach out of your comfort zone to
achieve proven and practical strategies for success. We invite you to share your
insight, take advantage of the resources here, challenge yourself, and continue
to develop and grow.
For the FREE StartingOverNow E-newsletter, or to contact Mary Lee simply send
an email to: info@startingovernow.com. Share your story.